Friday, October 11, 2013

New Social Disease Identified at SMWLA 2013: #Instacurity


I was diagnosed at Social Media Week Los Angeles and I’ve been suffering ever since.
Looking over the conference’s audience of knowledge-hungry social media geeks and opportunists, it was clear that mobile was the preferred transmission device. It was also clear—by the live Twitter feeds prominently displayed across the venue—that every attendee, with urgency, wanted their followers to know exactly.where.they.were.
If a tree falls in woods and no one tweets about it, did it really happen?
If you suffer from #instacurity, the simple answer is no. This conference only happened if it was documented in social media. In fact, nothing really happens unless it is tweeted, instagrammed, got liked and favorited, and got at least one comment or retweet.
“We live our lives to be liked…on the Internet.”
We’re just that shallow, according to the site that launched the totem, #instacurity. This satirical banner pokes fun at a generation (my generation) defined by selfie validation, chronic hashtag abuse, and over-tweeting; Using real life and real time to enhance a virtual persona. Are we investing too much in our virtual lives?
I was introduced to the concept while attending the most sought out event on Day 2 of Social Media Week LA—a live taping of Larry King Now, at which Larry King (@kingsthings) and special guest George Takei (@GeorgeTakei) discussed the importance and the responsibility of being a Social Media Influencer.
George, the once explorer of galactic realms, has taken on a new role in a new space. His successful evolution as a social media influencer has made him one of the most recognizable voices in contemporary space and pop culture. His voice transcends the generational divide with more than fifty percent of his followers engaging with him regularly in social media.
It was during the audience Q&A that Justin Gordon (@Justin_G0rd0n), the strategically seated co-founder of instacurity.com, asked George if he had ever been plagued by #instacurity. While the question was met with chuckles from the audience, whom, like me, may have just been introduced to the concept for the first time, in typical George fashion, his reply was spot on: “I think we all feel a bit insecure, particularly when venturing into the unknown.”
Following that session, this new concept of #instacurity flowed into the conversations of social media junkies as if it had always been staple jargon—myself, and my also-attending social media team included. Nevertheless, fellow attendees and I continued to live tweet tidbits from the conference, intermingled with shots of the free food, and the backs of people’s heads as they were blocking the view of the stage. [Hold on… Why isn’t anyone favoriting my witty @popwater/ Miley Cyrus reference on Instagram? #instacurity.]
We’re all infected
Before Larry and George took the stage and the #instacurity diagnosis fogged my brain, the studio space at ROC was full with conference goers eager to hear Jonathan Skogmo of Jukin Video (@JukinVideo) share how to use online video as a revenue stream. He stressed the importance of getting content out as quickly as possible in order to drive the greatest level of audience engagement and increase the potential for a video to go viral. In short, have the best content, get it out quickly, and syndicate the hell out of it before other platforms scoop your story.
As Jonathan stated in a set of clearly defined bullets, “content lives forever,” so the quality and the message are just as important as being first…which is kind of how I felt about everything I do in social media. Don’t we all want to be the first one to bring the juiciest social snacks to share with the class? And short poignant bullets make for super-shareable Twitter content. I noticed my touchscreen typing skills were improving as I raced to be the first to post, and felt a wave of pride when I saw my avatar appear at the top of the live twitter feed on the stage.
I know, my #instacurity is showing.
My obsession with social attention disorder (SAD?) continues to plague me as I notice that I view my day as a matrix of thought provoking blog posts, tweets, and instagrams chock-full-of Klout-boosters. Post after post, my motivation all seemed to tie back to the overlying theme of social validation [noted while checking my Klout score to see if the prior day’s engagement gave me a coveted boost. If you’re wondering, it did. Thanks retweeters!]
According to Venture Capitalist Mark Suster (@msuster), content is shifting to more personalized messaging—which means brands are recognizing the value of being consumer centric, and tapping into the insight that social engagers always consider how the content they share reflects on their social image. Give loyal customers some sense of value in sharing your branded content. The social audience wants to know that, even as a major brand, you are paying attention to each and every customer, individually. Building personal relationships builds brand advocates. Think about how awesome you feel when a brand you love favorites your content. Isn’t that just the greatest validation of all your social efforts?
The idea of #instacurity forced me to step back and refocus my own social motivations—pay closer attention to the content I was putting out and what all those social posts were REALLY saying about me. I thought about the two-dozen hashtags I add to every Instagram to increase my potential reach; the drive to post at least one witty tweet and engage with at least 5 Twitter users each day and the value that I seek from those engagements; the daily Klout check and the myriad weekly pins to Pinterest. What does this obsession really say about me in real life?
I leave you with that thought to ponder, and this clever sketch where Justin Timberlake and Jimmy Fallon show us just how ridiculous our social selves translate in real world interactions.


Want to chat more with Melissa? Connect with Melissa Pardo on LinkedIn, or follow her on Twitter @mpardo916 or tumblr. 

Tuesday, October 1, 2013

Conference Attending 102: How to leverage social when attending an industry conference


Congratulations! You’re going to your first industry conference and you’re obviously very excited. If, you’re not, you should be. Conferences, even at the most basic level, provide amazing opportunities to connect with like-minded individuals who not only share a similar career path, experiences, and expertise, but also share in some of your frustrations, pitfalls, and challenges. Holy bonding fest!

Industry conferences also give you a great opportunity to flex your social media muscles and expand your network. Linking up on social networks like LinkedIn and Twitter area great way to stay in-touch post conference.

Here are some Conference tips I've picked up along the way—which you may find remedial, but indulge me.

DO's:

  • Bring your laptop, or tablet, or, to be honest, you will be able to accomplish everything you need from your smartphone. You’ll need some way to interact in real time and you can tweet from anywhere on your mobile.
  • Wear comfy shoes-you’ll be mingling and wandering around in between events, and if you show up late, you could end up standing. Just something to consider if your event does not require business attire.
  • Don’t forget your charger! If you’re connecting and engaging like-a-boss, you will run out of juice faster than you think. Any good conference will have a charging station but it’s never guaranteed, so bring your cords just in case.
  • Backpacks are my favorite way to travel. The right backpack will have a pocket for everything—your laptop/tablet, chargers, your wallet, sunglasses, hotel key, business cards—or even an extra pair of comfy shoes if you absolutely must wear your kitten heels with that pencil skirt. I am often sporting my super-fly Rosetta backpack, (courtesy of Rosetta) with a pair of gently-worn Chuck Taylors, (courtesy of Chuck Taylor and his influence on Converse).
  • In addition to learning stuff and having a great time, and getting out of the office to get totally industry-immersed for a few blissful days, one of your greatest opportunities at a conference is to make connections (and therefor boost your IRL (in-real-life) social clout and your social media credibility). There are a few easy ways to do this:
o   Use the official conference hashtag to follow conversations.
o   If the conference has an official Twitter account, follow it.
o   Download the conference app—if one exists and if you’re so inclined.
o   Interact with people at your events through Twitter—it’s the easiest way to make connections.
o   Create a Twitter list for the event so that you can keep the conversations going with the people you have connected with.
o   If you recognize someone at an event, just say hi—I know this sounds funny coming from a Luna (an introvert), but IRL connections are far stronger than those you will make just through social channels.
o   ALSO: If you forget your business cards, Twitter is a great way to keep the contacts you make at a conference—trust me, I’ve done this before—and you can continue the conversation instantly!

DON'Ts:

  • Don’t worry about getting to every event/panel/master class. You’ll be able to read the recaps online or even follow the twitter feed. Instead, pick a few killer events that you just can’t miss, and mix and mingle among the rest of the nearby activities in between.
  • Don’t be shy with an @ or a RT on Twitter. Your fellow conference attendees will be happy for your support and it’s a great way to make some new connections.
  • Try not to bore your non-attending Twitter followers. Easily avoided by giving them a heads up that you’re attending and will be flooding their feeds with conference tweets.
  • Don’t be the one holding up your tablet to record an entire panel. It’s not considerate to the people sitting behind you and it’s not a very good way to make friends.
  • Don’t use a cheesy pickup line at a social media conference, unless you want your dating faux pas to be forever memorialized in comical Twitter banter, a blog recap, and potentially as a buzz feed list.
  • Don’t get so wasted at the after party that you can’t remember what happens…because Twitter will never let you forget, and you won’t be the only one there using social media.
  • On that note, leave your device behind for the after party. Social media people need to let loose too. Unless you’re writing for a trashy tabloid pub, somethings really are best left untweeted.
  • Beware of the bottomless Popchips!  They may be bottomless, but you won’t be if you give relentlessly into their temptation. One bag, and move on.

These are just the basics. You’ll pick up some of your own best habits once you learn to navigate your industry conference culture. If there is one thing that is universal across all industries, it’s that purpose of a conference, in addition to rallying a large group of people behind a single idea, is to bring people together and facilitate relationships. If you play your social cards right, you’ll scoop up some awesome new Twitter followers in the process.

If you've got some of your own conference tips, I'd love to hear about them in the comments below.


Want to chat more with Melissa? Connect with Melissa Pardo on LinkedIn, or follow her on Twitter @mpardo916 or tumblr.

Thursday, September 12, 2013

Booze and Beach. Brilliant!



#ShareSLO's Official Resource Guide for Firestone Walker's 805 Beach Festival


For the last 8 years, what has been the best beer festival on the Central Coast? Oaktoberfest!

Beer Olympics, live music and beer garden? Check. Warm Pretzels? Yes please. Men in lederhosen? Ha. Originally held in Paso Robles (hence the name Oaktoberfest) but now in Avila Beach, this festival has joyfully ushered in the fall season. The price point of each ticket is low at $20, and beers around 5 bucks separate this event over other rowdy “all-you-can-drink” events for $75+, attracting a more mature crowd.

But when I found out they weren’t having it anymore…














Apparently, The Bear and Brewmaster of Firestone are traveling for "work" to the real Oktoberfest in Germany. 

Work payed for that? Good job.















But what about the rest of us? To my surprise, Firestone Walker is offering up the 805 Beach Festival event instead (just a few weeks earlier than the annual Oaktoberfest.) 


Ahhhhhhh! It's back! 












Whew. 

What: Celebrate the last day of summer at the Firestone Walker 805 Beach Festival
When: Saturday, September 21 from 12 p.m. to 5 p.m.

Where: Avila Beach Golf Resort

Get Tickets


Got 'em? Ok. Keep reading...


Curious how this inaugural event would stack up to the former, on behalf of the #ShareSLO StreetTeam I did a little investigating. Thanks to Katie Manly, Director of Events at Avila Beach Golf Resort, I got the scoop. Here’s a roundup of what the locals can expect this year, and a few tips for any first timers or visitors from outside San Luis Obispo county.




The Hashtag

I need to know.










What's the hashtag? #805BeachFestival. Use it. 


The Beer

Let's hear it for the beer!












While some of you may like surprises, craft beer lovers are anxiously anticipating the lineup. Thankfully, I got the list. Ten beer stations scattered around the venue will be serving all six beers, so you can head to the shortest line and still get your favorites. Fill up your commemorative Klean Kanteen 16 oz. pint glass for $6 plus tip, cash only—805 Beach Festival will not be selling beer tickets.

Firestone Walker's 805 Beach Festival Lineup: 

    #ShareSLO's #805BeachFestival Tip: Challenge yourself to drink water while waiting in line for your next beer. « Tweet This!
     

    The Food

    No pretzels?












    What. I'ma need some food. Stat.











    When drinking in the hot sun, it’s a good idea to stay hydrated and well-fed. As of Sept. 18th 805 Beach Festival will have water bottles for $2, or free water available in 5 gallon jugs. No outside food or beverages are permitted (per usual) but Central Coast vendors will serve tri-tip sandwiches, fish tacos, mac and cheese and beer brat sandwiches. In the past, food sells out quickly so fill up fast! The committed vendors are:
    • Spikes
    • Marston's
    • High Street Deli 
    #ShareSLO's #805BeachFestival Tip: An ATM is on site, but bring plenty of cash for water and food. « Tweet This!  


    The Bathrooms

    When it's time to go I run like: 

     














    Just like Oaktoberfest, there will be a slew of co-ed Porto-pottys toward the entrance.  Although Avila Beach Golf Resort has a public restroom, the average wait in the past years has been upwards of 30 minutes. Plan accordingly! 

    #ShareSLO’s #805BeachFestival Tip: Avoid the awkward foam and water pump. Bring hand sanitizer. « Tweet This!


    The Venue

    The event space, while not directly on the beach, overlooks gorgeous Avila Bay. I greatly appreciate this because the sand and my feet just don't get along. The fog, if any, typically dissipates by early afternoon this time of year. The majority of the venue is a grassy lawn with plenty of room to roam around. Parking on the lawn at Avila Beach Resort costs $10 per car, or only $5 if four or more people carpool. In addition to beer and games, other vendors will be selling merchandise like surf art and photography. The Surfrider Foundation will also be on site, which receives $2 for every event ticket sold.


    PS – if I get an update this week on the schedule of games, I will update this post.

    #ShareSLO’s #805BeachFestival Tip: Ladies! Wear wedges, flats or boots to avoid sinking in the grass.  « Tweet This!

     

    The Music

    Here’s a preview of the artists that are playing at the main stage, and approximate times: 
    • The Small Kicks: 12 – 1 p.m.
    • Rey Fresco: 1:30 – 2:30 p.m.
      • Gardens and Villa: 3 – 5 p.m.





      After The Festival 


      When it's over:














      The official ride share for 805 Beach Festival is offered by Pacific Beverage Company. See details on Firestone’s website for locations and times. Also, here are a few other services operating in San Luis Obispo:
      The residents and business owners of Avila Beach are generous in hosting a slew of festival goers, so please remember to be kind to the small family-oriented tourist town. Public restrooms are available at the Avila Beach Pier.

      #ShareSLO’s Tip: Book a restaurant reservation NOW if you plan to stay in @AvilaBeach_CA after #805BeachFestival!  « Tweet This!

      Thanks to @FirestoneWalker, @AvilaBeachGolf @AvilaBeach_CA for hosting the #805BeachFestival! #ShareSLO  « Tweet this after the festival!



      Extras

      Do you need directions? Google it!
       

      • DD tickets are not available.
      • No entry over 21 or without your photo ID.
      • If you haven’t already, join your friends on the 805 Beach Festival official Facebook event page.

      #ShareSLO’s Tip: Get your ticket NOW for #805BeachFest. Cheaper in advance! http://bit.ly/14MPBxf  « Tweet This!
       


      Now that you have the details...




       








      Getting excited?












      And when it's here...



















      Please drink responsibly. :)













      Was there something else you'd like to know before attending #805BeachFestival? Leave a comment and the #ShareSLO community can help! 
       

      Tuesday, May 21, 2013

      How Kmart Mobilized a Millennials’ Marketing Machine



      Millennials are weird. We are Urban Dictionary trolls, meme machines, and lovers of corgis. If a visual activity feed of our brains was on display, a scrolling marquee of hashtag punch lines, Nigel Thornberry GIFs and selfies would be speeding by faster than you can say ERMAHGERD.

      Often we are reprimanded for being as addicted to our smart phones as Gary Busey is to showing off his large teeth. And while some old-school boomers are snubbing us for ignoring their insights on Model T cars or whatever, we’re busy curating and sharing bits of information that are culturally relevant, whether they’re humorous, political or just plain cray (Urban Dictionary translation: crazy).



      Take it from Kmart

      Whoa! Kmart? The I-thought-it-went-out-of-business-in-2002 stepchild of hip-and-trendy Target? Yes, Kmart sent LOLZ from left field, and it’s because of a potty-mouth rhyme. While racy humor isn’t the secret to any Millennial campaign, it sure tickles our funny bone. Everyone loves the funniest guy at the party, right? I’ve already yelled “I JUST SHIPPED MY PANTS” obnoxiously one too many times. Brands should note the virality of campaigns like this and explore avenues for their next Millennial-targeted campaign. Humor as a marketing tool, when used properly, triggers memorability and likeability.

      Share Everything

      Millennials are share freaks. We’re constantly sharing to Facebook, Instagram, Pinterest, Twitter and Reddit from our mobile devices and computers. Because of that availability, our time spent on our devices is bumping up faster than Justin Bieber’s Klout score. An article published by Nielsen supports this assertion, reporting that young adults between the ages of 18-24 have increased their mobile and Internet video consumption over the past year. Yes, even science proves we’re officially addicted to the Web. But despite how this skews your perception of our daily lives, not all of us are pale Internet vampire goblins who hunch in dark corners watching YouTube all day. Not…all of us.

      And when it comes to gamification, our numbers are promising. According to one survey discussed inUSA Today, over half of the Millennial pool said they would share personal information if they received something in return. Young people these days will give anything away for a free Beyoncé MP3 download (well, I would). With hesitance, I admit it: we’re that easy.

      Videos like “Ship My Pants” are fun to share because it makes us laugh. It also uses a simple hashtag (#shipmypants) slipped in at the end of the video for easy circulation. An opportunity has sprung from this emerging social-meets-technology-vortex to create Millennial-style campaigns (hint: cat memes): sneak in an offer in exchange for valuable customer information, and let the Millennials market for you.

      Write Clever Copy

      We love something smart, witty and edgy. Brands like Old Spice capitalized on this a few years back with their shrewd commercials, badgering men who wear lady-scented body wash. After Old Spice’s triumphant success we exhibited the rise in popularity of copy-centered campaigns like Dos Equis’s “The Most Interesting Man in the World” and Dollar Shave Club’s promo video. All of these brands put thought into how they were going to use humor to target their audience. While these manly brands cashed in on chest hair and mustaches, Kmart cast a wide, family-centered net. Regardless of the audience, humor is the common denominator.

      Bottom Line: Be Edgy.

      Campaigns like “Ship My Pants” blur the line between risqué and clever, which earns a blue ribbon for Millennial audiences. Sure, some reviewers are calling it a sophomoric and recycled joke, but Millennials are snort-laughing, hashtagging, and building brand awareness without thinking twice. Who knows, maybe Millennials will start shipping their pants. Marketers should digest these facts and observe, adjust and cater their campaigns to our oddball interests.

      Want to chat about marketing to Millennials with Kelly? Connect with Kelly Cooper on LinkedInfollow her on Twitter @kellyccooper or send her an email at kelly.cooper@rosetta.com.