Monday, December 31, 2012

What Christmas and Good Content Have in Common




 It was obvious that I was an afterthought. The chump that didn’t quite make the A-list. The recipient of all gifts that weren’t impressive enough to display on varnished bookshelves, but were two-times removed from the goodwill pile.

“Oh no, honey, don’t toss that Creed Greatest Hits CD! Fresh ribbon and some holiday tape and that’s a Christmas gift in the making.”

Good God, why.

I was the ultimate sucker this Christmas, bearing thoughtful gifts that my hands bore out of love and sleeplessness. And in return? Most notably I unwrapped athletic socks fashioned in bulk­—likely purchased on a last minute mommy-needs-forty-more-pounds-of-ham Costco run—and a polka dotted Kate Spade Caboodle equipped with a gift receipt from 2010. Personal.

I won’t say that I was upset, I wasn’t even disappointed. It was laughable, really, how obvious it was that those gift-givers a) knew nothing about me and/or b) weren’t bothered to make a positive, lasting impression. Oh no, I was just another stocking to stuff, and they were one step closer to getting to the bottom of their fourteen foot-long Christmas list, one recycled gift at a time.

Christmas can go one of two ways. It can be that magical day where everywhere you look, carolers with perfect intonation gather around a controlled open fire browning their Chestnuts and laughing all the way. Or it can be an absolute train wreck. A monumental disaster amplified by diva attitudes, unrealistic expectations, and drunken uncles that by some strange twist of cosmic energy, still wear bibs at the dinner table.

Mine was the latter. Until a dear friend made like Jeannette Isabella and brought a torch to light my way back to merriment. He shared with me how his family started a tradition three years back: The music exchange.

No material gifts. No lavish bows or $45 rolls of wrapping paper, and most certainly no mindless and meaningless re-gifting.

Each member of the family makes a CD of the songs that got them through the year – a soundtrack to the good, the bad and the ugly – and distributes them on Christmas day. This way, the entire family walks to the beat of one another’s drummer boy, getting to know each other on a deeper level – albeit tacitly understood.  They can choose to read between the lines or not. They can take songs literally, or fabricate backstories and the motives behind the careful selections.

How intimate, I thought. How vulnerable, and genuine, and compelling. A real gift.

The irony of it all is that making a CD involves a single raw material, and almost no cost. It’s just time and thoughtfulness. So many people break their backs and banks to deliver a meaningful experience, when really all they have to do is take a step back. Listen. Care.

It was then, as I was playing the CD my friend made for me as an honorary member of the family, that I realized brands are alarmingly like frenetic fa-la-la-ers.  They’ve been dishing out the fat packs of Costco socks, repurposing content in bulk, and ultimately leading us all to unimpressive, impersonal experiences. In doing so, they prove that they’re not bothered to get to know consumers on personal levels. That they’re disinterested.  That they’re on their own agendas with their own laundry lists of chicken scratched bullet points to cross off.

If only brands would slow their rolls and stir up content that’s personal. That matters. That makes a difference and helps people feel like they’re walking in each other’s shoes, dancing to each other’s tunes and seeing eye to eye.

God rest ye merry gentlemen, that day will happen! And when it does, it’ll feel like Christmas.

Now do tell, little elves. Does your family have any sentimental gift giving traditions, or any new ones on the horizon?


by Nicole Varvitsiotes
image from Design Sponge Hand Made Gift Guide

Friday, December 7, 2012

Cheating on My Husband with Twitter


My newlywed husband suspects I’m cheating on him. He’s right, you know.

Who’s the (other) lucky fella? He’s a mailman. So cliché.

That “140-character-mailman” is at my fingertips whenever I feel the urge to connect. After more than 9,522+ encounters during our 24-month-affair, I still get jitters when I get his alerts. I have still not lost my zest for my blue-feathered friend, Twitter.

I don’t have any Twitter-wooing advice for you today. I’m not going to tell you how to maximize your reach. Or, how to grow your followers. Not even the proper RT formula. Instead, I want you to fall in love with Twitter.

Therefore, I’m going to answer three questions I've been asked about our love story.

1.    Was it love at first tweet?

Absolutely not. I spent the first six months of our relationship dreading every moment I spent with him on Tweetdeck. Everyone says those initial months are the hardest. They were right!

2.    How did you fall in love?

Sometimes a virulent relationship sweetens over time. I remember the first time I turned to Twitter as an escape from my day job. One of my tweets had gone “viral” with three RTs and one @Mention! I felt that adrenaline rush through my fingers as I scrolled through my stream. My online extrovert emerged.

3.    How do you keep the flame alive?

All relationships have their ups and downs. So goes my affair with Twitter. Some days, I can’t keep my mind off those freshly updated streams in Tweetdeck. Other days, I begrudgingly load up my Buffer dashboard.



Overall, Twitter and I get along most of the time. He disappoints me when he fails to block those spambots with bios, “I FOLLOW BACK! J.” And I sometimes upset him when I get overambitious in my unfollowing purges. But, we make up and move on.

I hereby confess my polyamorous shadowafter my husband, Twitter is a close second.

Do you have a wandering eye? Which social suite keeps you mesmerized?

Monday, December 3, 2012

How many CEO’s does it take to create great content? At the Business Insider’s Ignition conference, the answer is 30.

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When my Account Director at Rosetta asked me if I could take her place at the Business Insider Ignition conference in New York, I jumped at the chance. “Sure I’ll hop on a plane and travel 3,000 miles.” I didn’t even know who was speaking.  I am, what you would say, a bit of a conference dork. (But aren’t all conference attendees?)  I love any opportunity to fill my rung-out-sponge-of-a-brain and get on Tweetchat with my fellow tweeters and exchange commentary.  And wow, did this conference come through. 

Here I am with my new conference BFF's.

The Ignition conference brought together the top thirty digital, technology, publishing, and entertainment execs, as well as venture capitalists, angels, and public-market investors. Their purpose was to discuss the future of digital. Discuss, debate and debunk, they did. I spent two days taking notes, tweeting and retweeting 140 characters’ worth of insight and revelation, delivered by the conference’s impressive group of speakers and interviewers.

Okay. To be honest, not all the conference topics spoke to me.  For example, “Computers Versus Humans: Is Automated Audience Buying Inevitable?”  Since I am a social strategist, this was a bit of a snoozer.  However, I am sure the media buying wonks found this conversation riveting. 

Overall, the conference covered a wide swath of topics from LinkedIn’s CEO, Jeff Weiner’s, “Transforming the Way the World Works” to Groupon’s CEO, Andrew Mason’s,  “The Future of Groupon and Local Commerce” to Time Warner’s Chief, Jeff Bewkes’,  “The Future of TV Everywhere.” As you can imagine, with a crowd like this, many insights, opinions and stories were offered. Here are my key take-aways:

1.    It’s confirmed. The future of digital is mobile.  (There are 7 billion people on earth. 1 billion of them are on mobile.)

2.    Content is still king. (Premium video is the king of kings.)

3.    Personalization and customization is where marketing is going.

4.    We now have the tools to measure and optimize everything.

Of all the take-aways, the point about content (#2 above) resonated with me the most because of my social leanings. But it also affirmed my long-held belief that while things have changed dramatically in the media/marketing landscape, one thing has remained the same. Great content has always reigned surpreme. I loved the story Don Graham, Washington Post CEO, shared with the Ignition crowd. He related how his grandfather purchased the Post back in the 1930’s for $850,000 just to get its popular sports writer.  That story emphasized an even bigger point. To have great content, you need the people to create it and the moments to inspire it.

I have to hand it to Henry Blodget, Business Insider CEO, and his crew of reporters. They assembled a premium group of leaders and got plenty of “shareable” moments from them. There was the moment when I thought Groupon’s beleaguered CEO, Andrew Mason, was going to cry. There was Dr. Oz talking about how to get a man to pay attention to his health. Answer: talk about the shape of his bodily functions. Then, there was the lively banter between scrappy Henry Blodget and swaggerly Jeffrey Bewkes over whether CNN’s ratings were tanking or not. It was pure content gold and a live demonstration of the future of digital.  

To experience the great content from the top thirty CEO’s firsthand, visit Business Insider’s website or Henry Blodget’s blog.